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Tropical Leaves
Tropical Leaves

Frequently Asked Questions

Below are the most commonly asked questions we receive at Pugsley Craft. 

Q: What are your business hours?

A: We are available to take calls and messages Monday - Saturday 9am to 5pm Eastern Time (US).

Q: Do you have a store I can visit?

A: No, we do not have a physical store, though we do have local pickups available for customers living close by.

Q: What types of wood do you use?

A: We use many different types, including apple, red cedar, hickory, ash, cherry, maple, mulberry, red oak, white oak, osage orange (hedgeapple), poplar, sassafras, sycamore, walnut, and a few other species if we happen to get them.

Q: Is Pugsley Craft an eco-friendly company?

A: There has never been a tree cut down directly for our business use.  All of our wood comes from surplus stock out of 100% sustainable sources.

Q: Are all of your products food safe?

A: All bowls, platters, cutting boards, and jewelry have been finished with Pugsley Craft Board Butter, which is 100% food safe.  Other items have a non-toxic finish for high durability.  The item’s description will include the finish that has been used for that specific product.

Q: Do you take special orders?

A: Yes, absolutely!  If you have a custom project in mind, reach out to us for a quote.  We will be happy to assist you.

Q: I have a Pugsley Craft item, and I would like to reorder a second.  Can you make these identical?

A: No two pieces are the exact same, since each item is hand made.  We can take a look and make another to match very closely.  (You might not even be able to tell the difference).

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